The Mediating Role of Job Satisfaction in the Relationship between Quality of Work Life, Motivation, and Turnover Intention among Millennial Lecturers in Islamic Higher Education
DOI:
https://doi.org/10.25217/ji.v10i3.6826Keywords:
Quality of Work Life (QWL), Motivation, Job Satisfaction, Turnover Intention, Islamic Higher Education, Structural Equation Modeling (SEM)Abstract
This study investigates the mediating role of job satisfaction in the relationship between Quality of Work Life (QWL) and work motivation on turnover intention among millennial lecturers in Islamic higher education institutions, specifically within Muhammadiyah universities in the Greater Jakarta (Jabodetabek) area. Using a quantitative explanatory design, data were collected from 290 lecturers through structured questionnaires and analyzed using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) approach. The results reveal that both QWL and motivation have a significant positive impact on job satisfaction, while job satisfaction exerts a significant negative effect on turnover intention. Moreover, job satisfaction partially mediates the effects of QWL and motivation on turnover intention, indicating that a high-quality work environment and strong intrinsic motivation enhance satisfaction, which subsequently reduces the desire to leave. The findings highlight that improving QWL through supportive leadership, fair compensation, and work–life balance, as well as fostering motivation through recognition and professional growth opportunities, can strengthen lecturers’ commitment and retention. The study contributes theoretically by integrating Herzberg’s Two-Factor Theory and Social Exchange Theory within an Islamic management perspective, demonstrating that human resource practices rooted in ethical and spiritual values effectively sustain institutional stability. Practically, the results provide strategic insights for higher education policymakers to design adaptive and value-based HR frameworks that meet the professional and generational expectations of millennial lecturers in Islamic universities
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